Privacy policy

We take your privacy and data security seriously and our privacy policy reflects this. This privacy policy explains how we use the data we collect from you when you sign our petition. By providing your data to us, you are consenting to Tendo Consulting, as the data holders making contact with you by mail, email, telephone, text and through our website. As data holders we share our data with our data processors Praiter Raines who host our website and MailChimp, the platform we use to send emails.

Frequently Asked Questions

What information do we hold?

When you sign our petition on www.endourpain.org we collect your full name, email address, home address, post code, age, gender and your reason for signing the petition (supportive citizen / medical profession / medical user / patient / other).

What rights do I have?

The rights you have under the Data Protection Act and GDPR are:

To lodge a complain about our data protection if you feel we have mishandled your data or not fulfilled our legal obligation then make a complaint

How do you use my information and why?

Your personal data processed by us, as End Our Pain is stored by Prater Raines in Maidstone, the company we use to host our website and by MailChimp, the email marketing service we use. MailChimp data is processed outside of the European Economic Area in countries or territories with an adequacy decision.

As MailChimp data is processed in a country or territory without an adequacy decision, we have obtained model contract clauses or have confirmed that the sub-processor is covered by the Privacy Shield agreement. 

How long do we hold the information?

We hold this data indefinitely so we can inform you of campaign updates and other campaigns that we believe may be of interest to you.

Can I access my information?

Yes. It is your right to be able to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the details listed beneath. We will reply to any data information requests within 30 days.

Please contact us if you have any questions about our privacy policy:

We keep our privacy policy under review and will update this page as required. This policy was last updated on 25th  May 2018.